<< Click to Display Table of Contents >> Navigation:  Regla Getting started > General > Connection to banks > Arion banki

You can use the same Username and Password as using the bank's online banking services.

 

The password for communication between Regla and the bank can not be longer than 8 characters long and it must only contain characters and digits (no dots, commas, symbols etc.). In the first attempt to connect to the bank this text may appear in front of a error message:

 

„Did not manage to get transactions. The following error text was returned:An error occurred(1000).“ or the text „Rafræn skilríki hafa ekki verið virkjuð“ or similar.

 

If such error is encountered you need to contact arionbanki@arionbanki.is or call 444 7000 and send the username you used to connect with the bank and some notes proved that you are using the OBWS connection.

 

The bank will then connect your username to the certificate that the system uses and let you know. After that you will be able to connect to the bank.